My afterpay keeps closing, can't get it to load

Step 1: Clear the app cache

• Open the settings on your device.
• Go to "Apps" or "Applications."
• Locate and select the "Afterpay" app.
• Tap on "Clear cache" to clear the app's cache.

Step 2: Restart your device

• Completely shut down your phone.
• Turn it back on after a few seconds to perform a restart.

Step 3: Update the Afterpay app

• Open the Google Play Store app on your device.
• In the search bar, type "Afterpay" and search for the app.
• If an "Update" button is available, click on it to update the app to the latest version.

Step 4: Log out and log back into your Google Play account

• Open the Afterpay app.
• Access the settings or account section of the app.
• Find the option to log out of your Google Play account.
• Log back in to your Google Play account within the Afterpay app.

Step 5: Check your internet connection

• Ensure that your phone is connected to a stable Wi-Fi network.

Step 6: Try switching to mobile data

• If possible, switch to your mobile data network instead of Wi-Fi.
• Attempt to open the Afterpay app and see if it works.

Step 7: Test in a browser

• Open a web browser on your device.
• Visit the Afterpay website by following this link: https://portal.afterpay.com/au/login-email
• Log in to your Afterpay account through the browser and check if everything is working fine.