Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?
*****
Nice to meet you, *****!
Could you please tell me when and how did the problem occur?
I dont know it say something went wrong
What is the model of your tv?
Samsun
thank you
To fix Prime Video not working on your TV, simply restart it by disconnecting it from the power source and reconnecting it again. When the TV boots up, try opening Amazon Prime Video again to see if it works.
It's not working I try that
Can you try one more time now, please?
It work thanks
Perfect
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No thanks u had a good day
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