Updated: June 07, 2023
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by Jolene Haston
Tech Expert & Writer
497 resolved issues
Verified Expert in:
Smartphones, Apps, 4G/5G issues, Mac issues

iPad Air 4th gen not charging

Short summary:

  1. Try a different cable and power adapter.
  2. Check if you have the original cable and power adapter that came with your iPad.
  3. Attempt to connect your iPad to a computer or laptop port (if possible).
  4. Force restart your iPad by pressing and quickly releasing the volume up button, then the volume down button, and finally holding the top button until it restarts.
  5. Test if the iPad charges after the restart.

Hello, thank you for using Howly.
What troubleshooting have you done so far?

Customer Replay

Different cable, adaptor power source

Noted, thank you.
Do you use the original cable and power adapter which came with your iPad?


Customer Replay

Yes and different ones

Could you please tell me when and how did the problem occur?

Customer Replay

stopped charging last night. Please note I only have 1% left

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Got you!
Did you try to connect your iPad to your computer/laptop port?

Customer Replay

No, don’t have the right cable

Top answer

I see
Let's try to force restart your iPad.
To force restart your iPad:

  • Press and quickly release the volume button closest to the top button.
  • Press and quickly release the volume button farthest from the top button.
  • Press and hold the top button until your iPad restarts.
Customer Replay

Charging now, thank you

Please let me know if I can be of any further assistance.

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