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Updated: June 07, 2023
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iPad Air 4th gen not charging
Short summary:
- Try a different cable and power adapter.
- Check if you have the original cable and power adapter that came with your iPad.
- Attempt to connect your iPad to a computer or laptop port (if possible).
- Force restart your iPad by pressing and quickly releasing the volume up button, then the volume down button, and finally holding the top button until it restarts.
- Test if the iPad charges after the restart.
Hello, thank you for using Howly.
What troubleshooting have you done so far?
Customer Replay
Different cable, adaptor power source
Noted, thank you.
Do you use the original cable and power adapter which came with your iPad?
Customer Replay
Yes and different ones
Could you please tell me when and how did the problem occur?
Customer Replay
stopped charging last night. Please note I only have 1% left
Got you!
Did you try to connect your iPad to your computer/laptop port?
Customer Replay
No, don’t have the right cable
Top answer
I see
Let's try to force restart your iPad.
To force restart your iPad:
- Press and quickly release the volume button closest to the top button.
- Press and quickly release the volume button farthest from the top button.
- Press and hold the top button until your iPad restarts.
Customer Replay
Charging now, thank you
Great!
Please let me know if I can be of any further assistance.
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