Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Could you please tell me what mobile provider do you use?
Could you please tell me what mobile provider do you use?
Customer Reply
Boost
Thanks.
If your Boost Mobile phone is enabled to call internationally, then all you need to do is have enough money in your account to cover the International Rate plus your standard airtime rate.
If your Boost Mobile phone is enabled to call internationally, then all you need to do is have enough money in your account to cover the International Rate plus your standard airtime rate.
Customer Reply
How do I know if it's enabled to call internationally?
What is the rate?
What is the rate?
Have you turned on the roaming?
Customer Reply
Yes, I have.
Got it.
What does it say when you try to call?
What does it say when you try to call?
Customer Reply
Something to the fact
Could you clarify it?
Customer Reply
This cellular cannot currently make calls
Something like that
Something like that
Got it.
If you aren't connected to the cellular network, you won't be able to make calls. You can check your network coverage at the top of your screen. If you're out of reception, you may be in a dead spot or there may be a network outage, so try moving around a bit.
If you aren't connected to the cellular network, you won't be able to make calls. You can check your network coverage at the top of your screen. If you're out of reception, you may be in a dead spot or there may be a network outage, so try moving around a bit.
Customer Reply
I am connected to the cellular network. It's showing at top of screen
Its been like this since Sunday. And I've moved around quite a bit.
Its been like this since Sunday. And I've moved around quite a bit.
I've found this information on their website: International roaming is not currently available on your Boost Mobile service. However, we are planning to launch a new version of international roaming in late 2022/early 2023. If you need to keep in contact while overseas, we suggest connecting to Wi-Fi or purchasing a local sim
Customer Reply
Okay, that really doesn't help me much but thanks for your help.
Do you have any additional questions I can help you with?
Customer Reply
So are you saying I don't have it on my plan or Boost just don't offer it?
Boost don't offer it.
Customer Reply
Got you. Okay, Thanks. Didn't know that...
Well that's all I need...
Well that's all I need...
Please feel free to contact us at any time. We'll be happy to help you.
Customer Reply
Thank you. Have a great day!
Thanks. You too.
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