Updated: May 15, 2023
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by Samanta Jones
Tech Expert & Writer
498 resolved issues

I wish to get out of S mode on my laptop how do I do that I am trying to download a program

Hello, thank you for using Howly.
Could you, please, specify the brand and model of your laptop?

Customer Replay

Brand is gateway
GWTC116-2bk

image

Top answer

I noted that also, thank you!
To switch off S mode on your laptop, please, follow the
instructions:

  1. Go to your search bar on the left-bottom of your screen, and type "Settings".
  2. Click on that and open Update & Security.
  3. On the left bar find Activation and click on it.
  4. Beyond "Switch to Windows 10 Home" click on Go to the Store.
  5. On the new window, press Get, after that Sign in to your Microsoft account, and follow the on-screen instructions.
Customer Replay

So that is all I had to do nothing else
Thank you so much for your help

Yes, indeed.
Have you already followed all the steps?
And you're very welcome!

Customer Replay

Wait pleasr
it says your running windiws10/11 -s mode Switch and your all set
I don’t want the s mode

banner 3

Noted that.
Do you see the Go to the Store button?

Customer Replay

No not on this page

By the way, what Windows do you have: 11 or 10?

Customer Replay

10

Understood, thank you!
Then, please, to turn off the S mode follow this link:
ms-windows-store://switchwindows
Can you, please, copy and paste it into your browser?
There you'll be asked to follow to Microsoft store, and agree with that message. You'll be directed to the Microsoft store page, on the new window press Get, after that Sign in to your Microsoft account, and follow the on-screen instructions.

Customer Replay

Ok just did that now what

banner 6

Did the pop-up message appear?

Customer Replay

yes with some instructions

And now you're on the Windows store page, am I correct?

Customer Replay

Store page??
I see at the bottom it says open Microsoft store

Oh, I see, could you, please, press it?

Customer Replay

ok I then clicked open
ok back to that other page where it says I am in s mode

banner 9

Noted, and in the newly opened window could you find Get button?

Customer Replay

no on that page I don’t see the button word

By the way, on the window where it's said that you're in S Mode, can you find there "Switch to Windows 10" message?

Customer Replay

sure

Got you, and under this message can you see any blue text which says Go to the store?

Customer Replay

I see update Microsoft store
at the bottom of the page

Could you, please, choose that option, and notify me, of what you see next.

Customer Replay

one second please lost the page

No problem, notify me if you'll need a hand finding this page again.

Customer Replay

ok got it back

Noted that, please, follow the link on this page and inform me, what can you see on that page.

Customer Replay

ok clicked on the update Microsoft stire

Customer Replay

is it says do you mean switch apps
do I click yes it no

Click on yes, please.

Customer Replay

Ok opened

Can you see the "Switch out of S mode" message?

Customer Replay

no I see a screen shot pin the middle if the page snd on the left Microsoft store with open button under it

Understood, thank you.
Could you then, press Open button?

Customer Replay

clicking on it but nothing is happening

Oh, I see, thank you for clarifying.
Could you, please, clarify once again: can you see this precise message as I sent you on the image?

image

Customer Replay

On the page you have me on now?

No, sorry, on the page, where you found, that your Windows is in S mode.
And, for your convenience, here's the pathway:

  1. Go to your search bar on the left-bottom of your screen, and type "Settings".
  2. Click on that and open Update & Security.
Customer Replay

Ok I am in the open date and security

Got you, choose Activation on the Tab and try searching the link as on the image I sent to you.

Customer Replay

I see an image about windows 11

In the Activation tab, did I get you right?

Customer Replay

pk clicked on activaction

Noted, thank you!
Keep me tuned, please, if you will find the link as on the image.

Customer Replay

i see the go says upgrade to windows 10 pro blow that go to stire below that change product key

*****, let's reach the turning off S mode link directly, please, follow the instructions:

  1. Follow this link: https://support.microsoft.com
  2. On the new page scroll down until you see an Open Microsoft Store blue
    button, press it.
  3. After that agreed to an opening in Microsoft Store.
  4. On the new window, press Get, after that Sign in to your Microsoft account, and follow the on-screen instructions.
Customer Replay

So copy this like into my browser

Yes, or you can press it.

Customer Replay

Ok am in
Ok I opened Microsoft store

Got it, thanks for notifying me!

Customer Replay

lol now it says my device is not running. In S mode
well that’s what it says under. Switch out of s mode. With directions

Oh, I see, but in the Activation tab, it said, that your Windows is in S mode, am I correct?

Customer Replay

yes

If it provides you with directions to switch out of S mode, please, follow them.

Customer Replay

No I’m activation now it just says windows 20 home next to edition does that mean it is ginally off

Could you now, please, try downloading the program that you referred to in your first message?

Customer Replay

Yes let me try
Ok ty so much it download now for me

Noted, you're very welcome!
Is there anything else I can do for you today?

Customer Replay

No and ty again you are awesome
Thank you very much!

It was a pleasure chatting with you today!

Customer Replay

Same here bye

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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