Hello, thank you for using Howly.
Please specify, what device you would like to use for this operation
These questions are necessary in order to prepare the relevant instructions.
my pc
Is everything clear with the provided instruction?
I hope so.
My apple ID is not working and I know what it is. I use it periodically.
Does it give you any error messages?
All I want to do is cancel my apple tv subscription.
Yes, to cancel it, you need to be logged into the account on the device you are trying to do it
It's trying to tell me my apple id is some really old email address and I know I don't us that email address
So your saying if it is on my ipad that I need to be on my ipad to cancel?
You can use any device in which you are already signed in to the Apple TV account
What device do you prefer?
my ipad
How to cancel a subscription on your iPad
Is everything clear with the provided instruction?
I think so. took me a minute. my ipad had to be plugged in and didn't see subscriptions right away
Understood
Everything is fine now, correct?
Got it! Thanks for your patients
No problem!
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
No, I think I'm good to go
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
You too! Thanks
14 verified experts are online now
What about starting a discussion? Be the first to share your thoughts!