I need to put a new credit card number to my Verizon account

Vitalii Yovko

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Vitalii Yovko

Nice to meet you, *****!
Do you have a Verizon app?

Customer Replay

yes

Vitalii Yovko

Ok, then please open the My Verizon app.
Tap the Account tab (at the bottom).
If prompted, enter your password, fingerprint, or Face ID.
Then tap "Edit profile & settings" (at the top).
Scroll to the 'Payment' section then tap Manage payment methods.
Select one of the following actions:

Edit an existing payment method
Add a payment method

To add a new credit card enter the following:

card number
expiration date

Use the drop-down menus to select the card's expiration date.

CVC
card ZIP Code
payment nickname

Up to 20 letters and numbers.
Then tap "Save".

Customer Replay

I thought I did that.

Vitalii Yovko

Good, now you can try to use it to pay for your phone service

Customer Replay

How do I do that?

Vitalii Yovko

Open the. My Verizon app.
Tap the. Account tab.
Tap. View or pay your bill.
Tap Payment Options (not available if the bill has already been paid in full)
Select a payment method then tap. Continue (selected when a dot appears)

If preferred, you can change the payment amount. Payment amount defaults to the full account balance.

Tap Payment amount.
Enter a new amount.

You can change the payment date as well.
The payment date defaults to today's date.
Tell me, please, is everything clear in the previous instructions?

Customer Replay

thank you for your help

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