Updated: March 25, 2023
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by Mykola Diakun
Tech Expert & Writer
689 resolved issues

I need to contact uber

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Are you a driver or customer?

Customer Replay

I have lost my backpack in the uber
In Madrid


I would suggest following this link to report the missing item to Uber:
You'll need to make sure you're logged into the same account you requested the ride during which the item was lost. Select that ride from the list, then click Next and select what type item was lost, as well as fill out any additional information such as the best phone number you can be reached at and submit the form.
Depending on when exactly the item was lost, you either will be able contact the driver directly via the "Call" button, or you'll have to select the Contact Us button and leave a phone number for the Uber representative to call you back and put you in touch with the driver.
The other way:

  1. Open the Uber app and log into your account, if prompted
  2. Select “Activity" from the menu at the bottom of the screen and then the trip during which you lost the item.
  3. Tap “Find lost item” and then “Contact driver about a lost item”.
  4. Enter your phone number to call the driver.
Customer Replay

Ok thank you
can I not call them

banner 3

I'll check
Sorry only from the App or via form I sent
Do you have any additional questions I can help you with?

Customer Replay


Thank you for reaching out, *****.
Please let me know if you have any other questions and I'll be happy to clarify them for you! Have a nice one!

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