Updated: March 20, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

I need someone who can help me install Venmo into my Dell

I started, FAILED ONCE, FAILED TWICE. Got scolded and told to call YOU GUYS. . . Is there any way you can help me?
author



Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay


*****

author


Nice to meet you, *****!
Let me get back to you on this, and while I'm on it, please stay in the chat, thank you!

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Super!

author


๐Ÿ˜
Just a moment please, I'll be there for you shortly. Please stay in chat while I'm on it, thank you!

Customer Replay


OK. Will do.

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author


Thanks!
Please allow me a moment to provide you with further instructions, I would really appreciate it if you would wait for me in the chat. Thank you!
*****, the Venmo app can be only downloaded onto a mobile device.

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Customer Replay




Do I need to go over and click NEED SUPPORT

author


You can try to download it on your mobile device.
If that doesn't help, they you may tap the ' need support' option.

Customer Replay


OH! No wonder it didn't like my computer!!

author


Yes.
Please try to download on the phone and tell me the results.

Customer Replay


OK. How do I load the "stuff" onto my phone?
Do I go to the Apple Store first>

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author


Are you using an iPhone?

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Yes

author


I see.
Yes, firstly locate the app store.

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Where?

author


It should be installed on your phone.
Keep me updated when you find it.

Customer Replay


I went to the Apple Store. I now have Venmo (Five Stars) 14M and a place to click VIEW!
It says it looks like you'
re searching for an app.

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author


Is there a download button?

Customer Replay


Button that says VIEW

author


Press the 'view' button.

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It says Venmo, Send Money, Pay & Earn Rewards and OPEN Button

author


Tap the 'Open' button.

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Says CREATE account
and Log IN

author


Do you have an account on Venmo?

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What account and where?

author


Do you have an account registered with Venmo?

Customer Replay


In order to use Venmo, you will have to create an account.
I don't think I have VENMO YET! It wants me to Create account
Has Long In below Create Account

author


*****, right now you are in the Venmo app on your phone and to use it tap the 'create an account' button.

Customer Replay


OK
Should I click PERSONAL

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Then, GET STARTED?

author


Correct.

Customer Replay


It went away. I am back to Create account with Log in below it
Do I start over?

author


 Tap the 'create an account' again, please.

Customer Replay


I clicked and it wants me to enter phone number and you will text me a code so we can confirm that it's ME!

author


We will not send, we are Ask-Crew, the Venmo will send you a code.
Please enter your phone number.

Customer Replay


Got code and put in my full legal name. Now it wants User, Email and Password.

author


Create a username that you will login with, then please enter the email for your safety, and add a Strong password to your account.
Try to save the Username and Password that you create somewhere.
Keep me posted.

Customer Replay


I have the data on an INDEX CARD.
It accepted all the other "stuff".

author


You can save the data where you would like to.

Customer Replay


It now wants me to Sync phone contacts.

author


Is there a 'skip' button somewhere?

Customer Replay


Where SHOULD I send it? Should I put an ICON on my phone?
Let me see about the skip

author


Take as much time as you need!

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I clicked SKIP FOR NOW

author


What does it tell you now?

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It wants me to add a Debit Card.

author


Please do.

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with it's data?

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It says ADD and below it is Not now.

author


You can either add the card now or set it up later. What option do you prefer?

Customer Replay


Venmo is a service of PayPal.

Customer Replay


I "DID" add the card. Problem: It gets changed about every week.
Should I "NOT" Add it?
There is an option for NOT NOW

author


You may not add it and add the card that you will need later.

Customer Replay


OK. Much better idea. Should I remove all the data for the card?

author


If you will use the card later, then you should keep it.
If not, feel free to remove it.

Customer Replay


So, will I have to go into the account every time the card changes (like once a week, something goes wrong and I have to get the Bank to make me a new one.

author


In order to make payments inside the app, yes.

Customer Replay


OK. I can leave it and THEN, when I go to use it, I can compare the cards and check for correct numbers, right?

author


Yes, correct.

Customer Replay


That's easy enough.

Customer Replay


So, I should go back and click NOT NOW?

Customer Replay


or leav it as is?

author


As you wish :)

Customer Replay


NOT NOW
It says I am DONE!

author


Congratulations! You have now created an account on Venmo.

Customer Replay


When I need to use the program, all I have to do is check the Card?

author


Correct.

Customer Replay


BINGO!

author


*****, is there anything else I can do for you today?

Customer Replay


Thanks for all your help. I Really appreciate it!

author


You're very welcome!

Customer Replay


By for now . . .

author


Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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1184 resolved issues
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