Updated: March 22, 2023
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by Christine Tomas
Tech Expert & Writer
1461 resolved issues
Verified Expert in:
Smartphones, Networks, Tablets, Computers

I just deleted my Instagram account

How can I retrieve it? I have an Andoid Note 20 and installed another Instagram download ap since the other one stopped working.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Please clarify, did you delete your Instagram account or the Instagram app?


Customer Replay

I want to retrieve my old instagram account.

Do you have access to the phone number or email associated with your old account?

Customer Replay

Just the app I think but I had to submit new information when I couldn't access my old account on the new app.

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Do you remember the password for your IG account?

Customer Replay

*****@gmail.com and ***** but I don't remember the password

Please follow these instructions:

  1. From the login screen inside the Instagram app, tap "Forgotten password?". Select your Username, put it in the field, then tap Next.
  2. After that you'll see a screen with a linked email and phone number
    Select one of these options and you should receive a confirmation code to your email or phone number.

Let me know how everything is going.

Customer Replay

Yes, it worked. Thanks so much.

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No thanks

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Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

Customer Replay

You too

Thank you, *****!
We are available 24/7, you can refer your questions anytime.

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