Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Please clarify, did you delete your Instagram account or the Instagram app?
I want to retrieve my old instagram account.
Do you have access to the phone number or email associated with your old account?
Just the app I think but I had to submit new information when I couldn't access my old account on the new app.
Do you remember the password for your IG account?
*****@gmail.com and ***** but I don't remember the password
Please follow these instructions:
Let me know how everything is going.
Yes, it worked. Thanks so much.
Great😊
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No thanks
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
You too
Thank you, *****!
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