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I have no internet connection, router is working
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Would you be so kind to tell me more about that issue? On what device you don't have an internet connection?
All devices
Do you have a router at home?
Yes
Could you please try to restart it? Pull out it from the socket and connect it again after 30 seconds, please.
The outlet somehow lost power and when I unplugged and plugged it again it went on again but has red light on
Could you please provide the model name of your router?
Signal is back now
Thank you
Great, *****!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
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