Created: January 11, 2023

I have lost my iPhone

Last Edit: January 11, 2023
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Jessica Miller
Jessica Miller Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Jessica Miller
Jessica Miller Tech Expert & Writer
Nice to meet you, *****!
To find your device, sign in to iCloud.com/find. Or use the Find My app on another Apple device that you own. If your iPhone doesn't appear in the list of devices, Find My was not turned on. But you can still protect your account if Find My was not turned on.
Customer Reply
I have contacted my provider and they have put a hold on the SIM card. I have no idea where I left it. I was taking my husband home from hospital after surgery. Very stressful day.
Jessica Miller
Jessica Miller Tech Expert & Writer
I understand your frustration.
Have you tried following my instruction above yet?
Customer Reply
No trying on my husband's phone.
Jessica Miller
Jessica Miller Tech Expert & Writer
Understood.
Take your time.
Customer Reply
He is having trouble with getting iCloud. He is 80 years old.
Jessica Miller
Jessica Miller Tech Expert & Writer
Can you just do that on your Mac?
The device you're using right now.
Customer Reply
Ok
Jessica Miller
Jessica Miller Tech Expert & Writer
😊
Customer Reply
I can get to my iCloud - what do I do?
Jessica Miller
Jessica Miller Tech Expert & Writer
Can you find the "Devices" there?
When you are in your iCloud, here's what you should see there:
Customer Reply
I have lot my way. Sorry - I can not find iCloud now
Jessica Miller
Jessica Miller Tech Expert & Writer
Can you please just follow this instruction? Sign in to iCloud.com/find. There will be a "Devices" list. If your iPhone doesn't appear in the list of devices, Find My was not turned on. But you can still protect your account if Find My was not turned on.
If you have any other questions, I'll be happy to help you out!

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