Updated: April 04, 2023
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by Christine Tomas
Tech Expert & Writer
1461 resolved issues
Verified Expert in:
Smartphones, Networks, Tablets, Computers

I have Apple TV but can’t connect today as password incorrect!

author

Hello, thank you for using our service, my name is Christine I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Please, try to do the following:
Unplug the apple tv and plug it back in after 60 seconds

Customer Replay

Still no internet

author

I got you
Tell me, please, whether you don't have access to the internet with your Apple Tv or you don't have access to your account?

image

Customer Replay

no access to account as password incorrect

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author

Ok, *****
Tell me, please, do you know your Apple ID?

Customer Replay

*****@gmail.com
changed password but still not accepting

author

Please, follow the instructions below:

  1. Open the website ----> https://iforgot.apple.com/password/verify/appleid
  2. Put this email: *****@gmail.com
  3. Type the characters you see in the picture
  4. And click on "Continue"
Customer Replay

Fixed thanks

author

Is there anything else I can do for you today?

Customer Replay

No thanks 🙏

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author

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

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1461 resolved issues
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