Updated: April 04, 2023
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by Christine Tomas
Tech Expert & Writer
1461 resolved issues
Verified Expert in:
Smartphones, Networks, Tablets, Computers

I have Apple TV but can’t connect today as password incorrect!

Hello, thank you for using our service, my name is Christine I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Please, try to do the following:
Unplug the apple tv and plug it back in after 60 seconds

Customer Replay

Still no internet

I got you
Tell me, please, whether you don't have access to the internet with your Apple Tv or you don't have access to your account?


Customer Replay

no access to account as password incorrect

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Ok, *****
Tell me, please, do you know your Apple ID?

Customer Replay

changed password but still not accepting

Please, follow the instructions below:

  1. Open the website ----> https://iforgot.apple.com/password/verify/appleid
  2. Put this email: *****@gmail.com
  3. Type the characters you see in the picture
  4. And click on "Continue"
Customer Replay

Fixed thanks

Is there anything else I can do for you today?

Customer Replay

No thanks 🙏

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