Created: November 25, 2022

I have an old iPad that I have not used in several years

I want to start using it again. I have a strong wifi signal, but can't reach any websites. Is there a setting I've missed? (The iPadworks fine otherwise.)
Last Edit: November 25, 2022
Mia Green
Mia Green Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Mia Green
Mia Green Tech Expert & Writer
Nice to meet you, *****!
Do you have the latest iPadOS installed on your device?
Customer Reply
probably not. The iPad is at least 7 years old.
Mia Green
Mia Green Tech Expert & Writer
Can you please check for the updates?
Customer Reply
ok, I'll try
Mia Green
Mia Green Tech Expert & Writer
Do you know how to do that?
Customer Reply
no
can it be done with no web access?
Mia Green
Mia Green Tech Expert & Writer
Please, plug your device into power and connect to the internet with Wi-Fi.
1. Go to Settings > General, then tap Software Update.
2. Choose the software update available to install
Customer Reply
ok
Mia Green
Mia Green Tech Expert & Writer
You need to be connected to the Internet, in order to install the update.
Customer Reply
That's the problem, good wifi but no internet. I asked if there's a settng I missed.
Mia Green
Mia Green Tech Expert & Writer
Are you able to connect another device to the same network?
And check if it works properly
Customer Reply
sure. This PC is on it now. Other devices are fine, too.
Mia Green
Mia Green Tech Expert & Writer
I see
Can you please tap on "Info" icon near that network name in your Wi-Fi menu and choose "Forgot this network"?
Customer Reply
done
Mia Green
Mia Green Tech Expert & Writer
Well
Let's try to connect to this network once again.
Customer Reply
ok
I'm in. Should I try a website?
Mia Green
Mia Green Tech Expert & Writer
Sure, *****
How is it going?
Customer Reply
TADA! It worked. Thanx.
Mia Green
Mia Green Tech Expert & Writer
You are welcome, sir!
Is there anything else I can do for you today?
Customer Reply
not now Got it
Mia Green
Mia Green Tech Expert & Writer
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime.