Updated: March 17, 2023
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by Gary Spenser
Tech Expert & Writer
772 resolved issues

I have A lift off deep cleaner pet, clean it after each use and it is not picking up the liquid

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Can you tell me which device are you talking about?

Customer Replay

it is a Bissell shampoo lift off deep cleaner Pet.

author

Is it a new one?

Customer Replay

No, but had it serviced two years ago

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author

Can you clarify are you talking about Lift-Off® Pet Upright Carpet Cleaner?
please check the picture:

image

Customer Replay


yes

author

Ok, I got you

Customer Replay

that's the one

author

Thank you for clarifying.
What troubleshooting have you done so far?

Customer Replay

taken it apart....mde sure he vent is clear .

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author

Ok, I understand you

Customer Replay

the hand held device works.

author

Thank you
Please pick each of the tanks up and make sure it fits snugly into your machine.
Then attach the spot cleaner by pushing down firmly to check if it is properly in place.

Customer Replay

that works......the lift off atachment wasn't on tight.....thank you

author

Perfect.
You're welcome!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

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