Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you tell me which device are you talking about?
it is a Bissell shampoo lift off deep cleaner Pet.
Is it a new one?
No, but had it serviced two years ago
Can you clarify are you talking about Lift-Off® Pet Upright Carpet Cleaner?
please check the picture:
yes
Ok, I got you
that's the one
Thank you for clarifying.
What troubleshooting have you done so far?
taken it apart....mde sure he vent is clear .
Ok, I understand you
the hand held device works.
Thank you
Please pick each of the tanks up and make sure it fits snugly into your machine.
Then attach the spot cleaner by pushing down firmly to check if it is properly in place.
that works......the lift off atachment wasn't on tight.....thank you
Perfect.
You're welcome!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
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