Updated: March 17, 2023
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by Gary Spenser
Tech Expert & Writer
772 resolved issues

I have A lift off deep cleaner pet, clean it after each use and it is not picking up the liquid

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you tell me which device are you talking about?

Customer Replay

it is a Bissell shampoo lift off deep cleaner Pet.

Is it a new one?

Customer Replay

No, but had it serviced two years ago

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Can you clarify are you talking about Lift-Off® Pet Upright Carpet Cleaner?
please check the picture:


Customer Replay


Ok, I got you

Customer Replay

that's the one

Thank you for clarifying.
What troubleshooting have you done so far?

Customer Replay

taken it apart....mde sure he vent is clear .

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Ok, I understand you

Customer Replay

the hand held device works.

Thank you
Please pick each of the tanks up and make sure it fits snugly into your machine.
Then attach the spot cleaner by pushing down firmly to check if it is properly in place.

Customer Replay

that works......the lift off atachment wasn't on tight.....thank you

You're welcome!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

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