Updated: April 03, 2023
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by Christine Tomas
Tech Expert & Writer
1461 resolved issues
Verified Expert in:
Smartphones, Networks, Tablets, Computers

I changed my aol password and now need to sync the computer with my iphone


Hello, thank you for using our service, my name is Christine I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!

Customer Replay

I needed to change my aol password and now need to sync my computer to receive messages on my phone
I need help to sync my aol account to my iPhone

image

You'd like to sync your aol email to receive messages to your iPhone, correct?

Customer Replay

yes

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Got it!
*****, please do the following:

  1. Tap the Settings icon on your phone's home screen.
  2. Tap email + accounts in the settings menu.
  3. Tap add an account.
  4. Tap on AOL. If you cannot find AOL in the list, tap other accounts.
  5. Type in your AOL email address and password.
  6. Tap sign in.
Customer Replay



It says aol is already added but I am still not receiving messages

Could you please sign out from your aol account on your iPhone and then sign back in?

Customer Replay

ok now what

Have you signed back into your aol account with a new password?

Customer Replay

im working on it

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Sounds good!
Please let me know if you need any assistance with it.

Customer Replay

please hold on thank you it is verifyingy
what is SSL it cannot set up using ssl
also what is my host name

Please take a look at the screenshot:

image

Customer Replay

working on it

Sure! Take your time!

Customer Replay

 im sorry but am not getting the information needed

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Could you please provide me with a screenshot so I can take a look?

Customer Replay

how do i do that. i am vry computer illiterate

I see.
Could you please describe the step you can't go through? Is there any error message?

Customer Replay

i need the correct host name but cannot access it

Do you use Apple Mail app on your phone to check Aol's emails?

Customer Replay

no I think google
sorry dont use apps either...really problematic I know

***** does your application has a blue background with white envelope?

Customer Replay

yes yay that I can answer

Great.
Go to Settings > Mail > Accounts.
Tap the AOL email account, and tap Delete Account.
Is everything clear with the provided instruction?

Customer Replay

its deleting
ok now should i add the account

Yes :)
Do you know how to do it?

Customer Replay

im logging in otherwise probably not

Here are the steps:

  1. Tap the Settings icon on your phone's home screen.
  2. Tap email + accounts in the settings menu.
  3. Tap add an account.
  4. Tap on AOL. If you cannot find AOL in the list, tap another account.
  5. Type in your AOL email address and password.
  6. Tap sign in.
Customer Replay



ok it it saying that aol is already added

I see. Did you delete it before adding the account back?

Customer Replay

yes

Great :)
Check you emails, please.

Customer Replay

yay success you are amazing thank you so much for helping me

I am so pleased to see your issue got resolved!

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