Updated: April 25, 2023
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by Andrew Cheberiak
Tech Expert & Writer
732 resolved issues
Verified Expert in:
Smartphones, Tablets, Apps, Home network

I change ink and now am getting error code 3 on my envy 6000e series

Short summary:

  1. Check for any paper jams in the carriage path of your Envy 6000e series printer. If there are any jammed papers, remove them carefully.
  2. If there are no paper jams, or once you have removed any jams you found, try resetting the printer by turning it off and on again. To do this, unplug the printer from the power outlet and wait for a few seconds before plugging it back in.
  3. Turn on the printer and check if the error code has disappeared. If the printer is working normally, your issue is resolved.

Hello, thank you for using Howly.
An E3 error indicates a carriage jam. Clear the carriage path of any jammed paper, or reset the printer if the carriage has no jammed paper.

Customer Replay

how do i reset the printer

I'll send you the instructions.
First of all, just try to turn it off and then back on.

Customer Replay

how do i turn it off

Unplug it from the power outlet and then turn it on and check if the issue appears.

Customer Replay

yes. i think it is working now. thanks for your help.

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Is there anything else I can do for you today?

Customer Replay


I am so pleased to see your issue got resolved!

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