Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you tell me in which phone you can't find the application?
It's Huwawei
Got it, thank you!
I need the Citi Handlowy application
Noted, thank you!
Are you sure than you didn't delete the app?
i Uninstalled it
Got it!
Do you have a google play on your phone?
yes
Great!
it does not show this app
yes
Got it!
Please open this link on your phone. It will automatically take you to google play on your phone.
I tried and it says that it is not available in my country
I live in Poland
Understood.
Google Play Store has a country setting in my Play Store Account.
Try to change country and try again, please.
When I copy this to Google it gives me "Capital One Mobile"
Noted.
Did you try to change your country in Google Play Store?
i cannot find the menu bar
it's in Hebrew because my phone has Hebrew
Thank you for the info
Can you send me a screenshot, please?
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Thank you!
what shall I do?
You can try to install VPN on your phone
And switch your country form Poland to USA (for example)
For example this one: --> https://play.google.com/store/apps/details?id=com.nordvpn.android&hl=en&gl=US
shall I connect to usa?
You can try
ok, done
now please try to download that app
here--> https://play.google.com/store/apps/details?id=com.konylabs.cbplpat&hl=uk&gl=US
it worked
Great!
Is there anything else I can do for you today, *****?
what to do with the vpn?
i uninstalled it
You can keep it or uninstall, as you wish, *****
thank you so so much for your help
I am so pleased to see your issue got resolved!
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