Updated: April 06, 2023
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by Anna Chernetska
Tech Expert & Writer
712 resolved issues
Verified Expert in:
Smartphones, Tablets, Apps, 4G/5G issues

I bought used macbook pro but cant get past lockscreen to access it

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!

Customer Replay

i cant get past lockscreen at all as in never

author

Maybe you need the previous owner to enter the code if you did not set it up yet?

Customer Replay

what code would that be?
Shouldnt they have told me that?

banner 3
author

They should give you the clear device with nothing in there

Customer Replay

Visitor uploaded: image.jpeg
Type: image/jpeg
Size: 3410099

author

Thank you for the screenshot.

Customer Replay

Here is photo of screen

author

I see, Thank you, *****
Try to press Enter without entering a password

Customer Replay

it just jiggles

banner 6
author

Then try to type 1, or test

Customer Replay

geez you are genius

author

Haha, thank you. Just guessing

https://imagedelivery.net/cT5c9Z7JJOphL0SI-n4Eyw/dd6cdb7f-2849-4193-bf8e-83becc6d3a00/width=80
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