Created: February 6, 2023

I bought used macbook pro but cant get past lockscreen to access it

Last Edit: March 10, 2023
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Anna Chernetska
Anna Chernetska Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Anna Chernetska
Anna Chernetska Tech Expert & Writer
Nice to meet you, *****!
Customer Reply
i cant get past lockscreen at all as in never
Anna Chernetska
Anna Chernetska Tech Expert & Writer
Maybe you need the previous owner to enter the code if you did not set it up yet?
Customer Reply
what code would that be?
Shouldnt they have told me that?
Anna Chernetska
Anna Chernetska Tech Expert & Writer
They should give you the clear device with nothing in there
Customer Reply
Visitor uploaded: image.jpeg
Type: image/jpeg
Size: 3410099
Anna Chernetska
Anna Chernetska Tech Expert & Writer
Thank you for the screenshot.
Customer Reply
Here is photo of screen
Anna Chernetska
Anna Chernetska Tech Expert & Writer
I see, Thank you, *****
Try to press Enter without entering a password
Customer Reply
it just jiggles
Anna Chernetska
Anna Chernetska Tech Expert & Writer
Then try to type 1, or test
Customer Reply
geez you are genius
Anna Chernetska
Anna Chernetska Tech Expert & Writer
Haha, thank you. Just guessing
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