Updated: April 06, 2023
Was it helpful?
by Anna Chernetska
Tech Expert & Writer
712 resolved issues
Verified Expert in:
Smartphones, Tablets, Apps, 4G/5G issues

I bought used macbook pro but cant get past lockscreen to access it

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

i cant get past lockscreen at all as in never

Maybe you need the previous owner to enter the code if you did not set it up yet?

Customer Replay

what code would that be?
Shouldnt they have told me that?

banner 3

They should give you the clear device with nothing in there

Customer Replay

Visitor uploaded: image.jpeg
Type: image/jpeg
Size: 3410099

Thank you for the screenshot.

Customer Replay

Here is photo of screen

I see, Thank you, *****
Try to press Enter without entering a password

Customer Replay

it just jiggles

banner 6

Then try to type 1, or test

Customer Replay

geez you are genius

Haha, thank you. Just guessing

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Laptops problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info