Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What troubleshooting have you done so far?
Nothing. I charges it and loaded the battery. The hand-held lights up, but nothing happens
Understood!
Is it your first attempt to use it?
yes
Could you please tell me if you have charged the remote control?
The remote has batteries and it is lite. The batter in the plane is charged too
Got it!
Have you done the pairing with the drone?
No. What's that?
I see
Please, make sure, both the drone and the remote control are switched off and after this do the following:
got it...works.. Thanks so much. My grandson will be thrilled.
You are always welcome!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
14 verified experts are online now
What about starting a discussion? Be the first to share your thoughts!