Updated: March 21, 2023
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by Christine Tomas
Tech Expert & Writer
1461 resolved issues
Verified Expert in:
Smartphones, Networks, Tablets, Computers

I am trying to watch Hulu live but it keeps popping up we're having trouble playing this

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Does it say "we're having trouble loading this right now"?

Customer Replay

Yes
Well playing this

author

Got it, are you using the Hulu app?

image

Customer Replay

Yes on my tv

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author

An easy way to address error messages on Hulu is to restart the application on your device. Exit out of it and try to load back in

Customer Replay

Ok I'll try that

Customer Replay

It still isn't working
I pay a lot of money for my hulu live for it not to be working

author

Another way to fix the ‘We’re having trouble playing this right now’ error on Hulu is to power cycle your device.
Unplug the power cord from the outlet or the wall (whichever is more accessible). Hold the power button on the side of the TV down for 3-5 seconds. Plug the TV's power cord back in, and power on the TV.

Customer Replay

Ok
That worked thanks

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author

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

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