Updated: March 19, 2023
Was it helpful?
by Chris Wolker
Tech Expert & Writer
1013 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets, Apps

I am not receiving any phone calls

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Do you mean your mobile phone or the landline one?

Customer Replay


Does it receive messages?

Customer Replay


banner 3

I see
Did you try to reboot your phone?

Customer Replay


Got it.
What is the model of your phone?

Customer Replay



Please, turn on and then back to OFF position the "Airplane Mode"

Customer Replay


banner 6

Are you able to call someone?

Customer Replay

I can call out but do not receive

Do you have any error message?

Customer Replay


Check "Do Not Disturb". Go to Settings > Focus > Do Not Disturb and make sure it's off.

Customer Replay

It is off

banner 9

Check for any blocked phone numbers.
Go to Settings > Phone > Blocked Contacts.

Customer Replay


On an iPhone, go to Settings > Phone > Call Forwarding and toggle the setting off.

Customer Replay

Off but was on

Please, try to receive calls now.

Customer Replay

call me at *****

I'm really sorry for the inconvenience, but this is how our service works - it's only live chat here

Customer Replay

ok hold on

Sure, take your time.

Customer Replay

Ok. Got it

Please, let me know about your result.

Customer Replay

seems to be working now

Good job, *****!

Customer Replay

thank you

You are always welcome!
I am so pleased to see your issue got resolved!

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your iOS problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info