Updated: June 16, 2023
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by Christine Tomas
Tech Expert & Writer
1461 resolved issues
Verified Expert in:
Smartphones, Networks, Tablets, Computers

I already have an account but need to chage my email address on it I don't want to set up a new account

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Tell me please with what service you have the issue ?

Customer Replay

Stan
I need to change my email address on my Stan account so I can log in

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I understood that :)

  1. Open this page : www.stan.com.au
  2. Hover your mouse over your profile in the top right corner and select Manage Account.
  3. Click the Edit button across from Personal Information.
  4. Change the email and click Save

Can you please follow instructions above to change email?

Customer Replay

my profile doesn't come up

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You have to sign in.
Have you signed it on this page?

Customer Replay

it comes up with (Error code: L3)

After what action you get this error?

Customer Replay

I have logged in with my old email but manage my account doesn't come up just the who's watching

Are doing that on my link above?

Customer Replay

yes I am

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okay, just put the mouse your profile in the top right corner
do not click on it

Customer Replay

There is nothing in the top right hand corner

Have a look please
After you sign in, there should be your profile icon

Customer Replay

I have it now thank you and have changed my email address on it Thank you Good night

Is there anything else I can do for you today?

Customer Replay

No thank you

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I am so pleased to see your issue got resolved!

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