Updated: April 08, 2023
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by Oleksandr Lazariev
Tech Expert & Writer
796 resolved issues

HP desk jet 4132E and I have a flashing light on the information button that will not stop and my printer will not print

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Could you please send me a screenshot of that?
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Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 1888433
There's a picture that I just sent you that is the problem I'm having on my HP desjet printer he Orange light keeps flashing and my printer will not print anything


Could you please tell me, when has this error ocurred?

Customer Replay

It has a problem with my account with HP instant inc I owed $5 they quit using prepaid bank account coho has a prepaid credit card as their debit cards so that card guard shut off cause I didn't even accept my bank and finally got the $5 paid and when it got paid then the light kept flashing and then there was all of a sudden and a problem or something

Let's try to reset the printers power supply:

  • Turn on the printer.
  • Before continuing, wait until the printer is idle and silent.
  • Disconnect the USB cable from the back of the printer. If your printer has a network or wireless connection, leave it connected.
  • With the printer turned on, unplug the power cord from the back of the printer and from the wall outlet.

Please let me know once it is done, so that we can proceed.

Customer Replay

How long do you want me to lose the power disconnected after I'm public while it was on

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Wait at least 60 seconds.

Customer Replay

OK I've plugged it back in

Now, please:

  • Reconnect the power cord to the back of the printer.
  • Turn on the printer, if it does not automatically make it.
  • It is possible that the printer goes through a warm-up cycle. It is also possible that the printer lights blink and the carriage moves.
  • Wait until the preheat cycle and until the printer is idle and silent before continuing.

Please let me know once it is done.

Customer Replay

That is finished

  • Print a calibration page, if prompted.
  • If you disconnected the USB cable, reconnect it to the back of the product.
  • Try to print.
Customer Replay

I use my mobile phone to print with so it's on HP smart I do not use a cable or computer

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You can try to print from your mobile device

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