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How to insert a sim card in pixel 4 smartphone
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
You need to find a hole on the left side of your phone and open it with a paper clip.
i inserted tthe paperr clip but nothing happened
Press a little harder, please
Let us try to restart your router first
still nothing happened
Make sure the paper clip fits into the hole
it went in. I am afraid tp push it too hard
You can try it, you will not break anything.
The sim card is too big for the holder can I file it down?
Can you send me a photo of that sim card, please?
cell phone not wotking
OK.
So you managed to open a slot for a sim card in your phone. Correct?
yes using safety pin
Good.
sim card too big for slot
Can you specify what type of Sim card do you have now according to this photo above?
2003 micro-sim
Good.
How long do you have this Sim card?
several years now . It was installed in another phone
Good.
what do we do now
Your new phone uses Nano size sim card.
I guess your old sim card cannot be inserted it
so do I have to buy a new one?
Not necessary
What is the name of your provider? On sim card or sim card holder.
how do we get around this problem
Bell
There is a way out.
go for it
Bell service center can replace your micro sim card for Nano sim card and save your current phone number
would the old card not be obsolete
For this you need either call them/email them and get instructions what to do or you can visit their Service Centre if they have one in the vicinity of your location.
I am unble to walk so going to a service center is not an option
Yes, it is obsolete and support specialist can replace it for a new one that will fit your new phone
OK i will give it a try
Sorry to hear that. Then you can provide me your location and I will search for any possible contacts with Bell Service center.
I will just see if Amazon sells nano sim cards. Might be the most efficient way
OK, *****. As it is convenient for you.
Is there anything else I can do for you today?
Thanks we will communicate again before this is resolved
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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