- Apps
- Type
- Issue
- Name
- Most popular
- Computers
- Electronics & Household
- Type
- Brand
- Series
- Issue
- Gadgets
- Type
- Brand
- Series
- Issue
- Networks
- Type
- Brand
- Issue
- Most popular
- Smartphones
- Brand
- Series
- Issue
- Most popular
- Can I fix a cracked phone screen with toothpaste?
- Google temporary hold. What should I do if I encounter a temporary hold?
- How to fix the red eye on iPhone
- How to Charge a Phone With a Broken Charger Port?
- How to change a phone number on Samsung account
- How to fix water damaged iPhone
- Protect Your Android Phone from Hackers
- Tablets
- Brand
- Series
- Issue
- Most popular
- Wellness & Beauty
- Finance
How to get samsung tv to connect to internet
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
and you :)
Please, tell me the model of your Samsung TV.
would the model number be this? UE55AU7100KXXU
its a samsung 55 inch 4k ULTRA
Thank you!
Did you try to connect any other devices to your Wi-Fi network?
yeah my phone hotspot and didnt work either
Do you mean you try to connect the TV to the phone hotspot?
it tried the wifi but did not work so then i tried to connect it to my phone hotspot to see if it was just the wifi but connecting it to my phone did not work either
Okay, noted, thank you!
just keeps coming up network problem and when it tried to connect theres 2 red x's either side of the wifi diagram if that makes sense
but i dont know if ive messed up now by playing with the IP address#
Did you receive any error code while trying to connect the TV to the Wi-Fi?
no error code
Okay, got it!
i think i may have sorted it
unless you magically done something haha!
Please, try to check if it`s connected.
samsung tv plus and youtube now seem to be working im trying to re download Netflix
ah it says unable to install netflix?
would this be a network problem or something else
It seems to be the network connecting issue.
but everything else seems to be working?
is there another way to install apps
Did you use any VPN services or something on your TV?
Great, thank you!
Often changing the DNS server number or IP address on your TV can also fix Wi-Fi not working or a particular app not working on Wi-Fi on your Samsung TV.
Let`s try to check this way to fix your problem.
Please, follow these steps:
- Go to Settings > General > Network.
- Select Network Status.
- Here you will see the status of your network. Please, provide me with what can you see there.
Visitor uploaded: IMG.jpg
Type: image/jpeg
Size: 118866
Thank you!
Please, choose IP Settings.
- Select IP settings and set it to Get automatically.
- Go down and select the DNS setting. If it says Manual, select Get automatically. Alternatively, if it says Get automatically, change to Manual.
it says get automatically at the moment
so do i change it to manual
- Once you change to Manual, the DNS Server option will become active. Enter 8.8.8.8 using the numbers on your remote.
- Press the Ok button to save the changes.
- Restart the TV.
doi leave ip address as 0.0.0.0 and just change DNS
restarting now
its working!
Change it to manual and then you can change the DNS.
Great!
netflix is downloaded too!
thank you so much
Please, check it one more time to be sure!
okay
all workign thank you
I am so pleased to see your issue got resolved!
No comments yet...
What about starting a discussion? Be the first to share your thoughts!
