Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
CPU: 1GHz or faster processor
RAM: 1GB for Windows 10 32-bit or 2GB for Windows 10 64-bit
Storage: 32GB of space or more
GPU: DirectX 9 compatible or later with WDDM 1.0 driver
Display: 800x600 resolution or higher
Okay. If my device is capable what's the next step?
Great!
2. Create USB installation media. Visit Microsoft's Windows 10 download pageand select “Download tool now” under the “create Windows 10 installation media” section. Transfer the downloaded installer tool to a USB drive.
You can open this link here: https://www.microsoft.com/en-us/software-download
Will I loose any of my files or information when I upgrade?
For your convenience, here's the link - https://howly.com/chat to get back to me ;)
Can you answer my last question please
Sure!
It is better to have a backup of your data.
Okay
Thanks
Sure, take your time.
Can you recommend the best method of backing up my data?
Sure, just a moment, sir.
I have the options ...back-up or recovery
Use the backup, please.
It looks like I have to pay for this. If I go into your support site. It on gives back-up for windows 10 and 11
So, have you created a backup?
No! I don't have the time today, but I would appreciate all the steps to complete the upgrade please. Tgans
Okay, good.
Is everything clear with the provided instruction, sir?
I think I'll have to read through it a couple times first. Thanks.
Great! If you have any questions or need assistance while you trying to install Windows 10, you can contact me anytime.
Is there anything else I can do for you today?
That's fine for now. Thank you!
Please feel free to contact us at any time, *****. We'll be happy to help you. Have a nice one!
You too!
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