Updated: March 27, 2023
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by Peter Davis
Tech Expert & Writer
817 resolved issues

How do i increase the color and the black white when i print

Printer color and black and white comes out faded not bright

Hello, thank you for using Howly.
Could I ask you for a full printer model, please?

Customer Replay

I have a HP 6400 three way printer. new cartridges and HP paper


Thank you for the answer!
Let me know when this issue first appears. Maybe you updated your printer software.

Customer Replay

It appeared two days ago.

Do you remember what happened before this issue appeared?

Customer Replay

The print on the screen is dark but on the printer comes out light.

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I totally understand, thank you for the answer!
Do you have the HP Smart app installed on your PC/laptop?

Customer Replay

I changed cartridges the day, both black and white and color. HP cartridages.
I have a desk top computer yes i do . I never had this problem before.

I got you, Thank you!

Customer Replay

I always had good color and black and white with both desk top and printer


  1. Please, open the app that you are using to print, and click the File menu.
  2. Click Print. The Print dialog box opens.
  3. Make sure that the name of the HP printer you are using is displayed in the printer
    Name box. If necessary, use the drop-down list to select your printer.
  4. Click the Properties button. The Properties dialog box opens.
Customer Replay

don't understand this

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Could I ask you to open the app that you used to use to print files? like Word app
And open any file to print
Click Print. The Print dialog box opens.

Customer Replay

I just printed a weather app . The color was good but the black and white faded out.

Could I ask you to open the "Print" option one more time, but not to print, I will provide you with further steps, ok?

  • Please, open any file, Click Print. The Print dialog box opens.
  • Click the Properties button. The Properties dialog box opens.
  • Check the options on the property tabs to make sure that the appropriate color options are selected.
  • If there is a checkmark in the box by Print in Grayscale, click in the box to remove the checkmark, and then click OK.
  • Try printing again.

Is everything clear with the provided instruction?

Customer Replay

I did this i will now try to print something
I adjusted the black and white app and it is much better. thank you

Thank you so much!
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

Customer Replay

signing off

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I am so pleased to see your issue got resolved!

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