Updated: March 21, 2023
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by Anna Chernetska
Tech Expert & Writer
712 resolved issues
Verified Expert in:
Smartphones, Tablets, Apps, 4G/5G issues

How do I find my network security key

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
In order to help you, I need your assistance here please, could you tell me more about the issue? Where do you see this request for a security key?

Customer Replay

I'm trying to set up a new computer

Are you looking for the password from your Wi-Fi?

Customer Replay

Yes

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Are you currently connected to this Wi-Fi network on any of your devices?

Customer Replay

Yes

Which one?

Customer Replay

Home internet

On your laptop? PC?

Customer Replay

No two other computers

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Do you have Windows or Mac system on that computers?

Customer Replay

I don't know

Okay, let us try to find your Wi-Fi password on one of the connected computers
Let's try assuming you have Windows there
Can you turn on one of the connected computers, please?

Customer Replay

Yes

Thank you
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!

  1. Click the Start Menu.
  2. Click Network Connections.
  3. Click Network and Sharing Center.
  4. Click on the Wireless network icon.
  5. Click Wireless Properties.
  6. Open the Security Tab.
  7. Check Show characters to make the network security key visible.
    Is everything clear with the provided instruction?
Customer Replay

It says verifying and connecting

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Great!
Do you have any additional questions I can help you with?

Customer Replay

No Thanks for your help

I am so pleased to see your issue got resolved!

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