Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
In order to help you, I need your assistance here please, could you tell me more about the issue? Where do you see this request for a security key?
I'm trying to set up a new computer
Are you looking for the password from your Wi-Fi?
Yes
Are you currently connected to this Wi-Fi network on any of your devices?
Yes
Which one?
Home internet
On your laptop? PC?
No two other computers
Do you have Windows or Mac system on that computers?
I don't know
Okay, let us try to find your Wi-Fi password on one of the connected computers
Let's try assuming you have Windows there
Can you turn on one of the connected computers, please?
Yes
Thank you
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!
It says verifying and connecting
Great!
Do you have any additional questions I can help you with?
No Thanks for your help
I am so pleased to see your issue got resolved!
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