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How do I connect the printer to the internet
Hello, thank you for using Howly.
Kindly tell me the brand and the model of your printer.
brother MFC_J43OW
Got it.
Also, before we begin, are you trying to connect it to the Wi-Fi?
yes we have a new moderm and I connected the computer okay but not the printer
Okay, no problem!
iam sorry Iam a old lady and am a bit slow
Oh, please, do not apologize for such a thing!
It is totally understandable and you are already doing a great job by asking for assistance!
Here are the first three steps you need to take:
- On your printer press the button "Menu".
- Press a down arrow button a few times until you see "Network" and then press "OK" button.
- Once again press a down arrow button a few times until you see "Network reset" and then press "OK" button.
Once you are done with these three steps, please, let me know, I will guide you through the next steps as well.
okay
Take your time, just try to keep me posted please
I have done all of that
Amazing!
Right now, can you see "Reset network?" screen on your printer`s screen?
yes
Okay, good
- Press 1 to reset the Network
- Then press OK again
- And when menu with Setup Wifi shows up - Select "Yes"
thank you very much
You're welcome!
Is it working?
I think so thank you so much
Perfect! You're always welcome here, *****😇
Is there anything else I can do for you today?
yes made the hot weather go away
Nice to hear that! So sweat
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