How can I remove screen lock on my S10e if I don’t want it?

Bohdan Kozachuk

Hello, thank you for using Howly.
Do you want to change the settings and turn off the password unlock option or did you forget your S10 E phone's password and you are willing to unlock it?

Customer Replay

Either delete it or turn it off. I have my password.

Bohdan Kozachuk

Got you, thank you for the reply!
Please, follow the instructions below:

Open Settings on your Samsung phone > Lock Screen > Screen lock type.
If prompted, enter your current lock screen code.
Tap None.

Customer Replay

ok...now "remove data"?

Bohdan Kozachuk

You don't need to remove data, if you are not willing to delete the data from your phone
You are able to unlock the phone and access Settings, correct

Customer Replay

yes

Bohdan Kozachuk

Got it, thank you for the clarification!

Customer Replay

after none a screen comes up "change to a non-secure screen" and either "cancel" or "remove data"

Bohdan Kozachuk

Got you, please choose "change to a non-secure screen"

Customer Replay

That's not a choice it's a screen title. The choices are "cancel" or "remove data"

Bohdan Kozachuk

It basically means your phone will be without a password to access it, that's why it is called "non-secure"

Customer Replay

Yeah....that's what I want

Bohdan Kozachuk

*****, please choose "remove data", it will remove the biometric data for your password (fingerprints, voice characteristics or retina patterns to identify you)

Customer Replay

Customer Reply

Bohdan Kozachuk

Please, update me once it will be done

Customer Replay

looks like that did its....let me try it out

Bohdan Kozachuk

Perfect! Please, check it and update me on the results

Customer Replay

yup.....looks like that fixed it! Thanks!