Created: October 29, 2022

Hi there, my wifes instagram got hacked

Last Edit: October 29, 2022
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Hello! My name is Dmytro and I will be assisting you today. May I know your first name, please?
Customer Reply
*****
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Nice to meet you, *****!
Customer Reply
So my wifes account got hacked and theyre very deep into it... verification codes and changed emails etc
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Could you please provide a phone number or email associated with your Instagram account?
Customer Reply
*****
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Could you please specify the username?
Customer Reply
*****
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
What solutions have you already tried?
Customer Reply
pretty much everything that instagram can offer.
even the video
theyve said itll be 3-4days before they check the video
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Are you still waiting for an answer?
Customer Reply
yea we are. only happened today
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
What email is associated with an Instagram account?
Customer Reply
weve just got it back!
managed to locate the 8 number code
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Take a screenshot and send it to the chat.
Thank you
Customer Reply
we just got the account back
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Good job!
Customer Reply
what is the best way to stop this from happening again?
Thank you!! :)
whatsapp varification?
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Step #1: Pick a Strong Password
Step #2: Turn on Two-Factor Authentication
Two-factor authentication adds an additional layer of defense against hackers.
I can provide instructions on how to set up two-factor authentication
Customer Reply
Ive done that :)
Thank you so much fro your help!
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
You are welcome!
Customer Reply
Have a great day
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
I am so pleased to see your issue got resolved!