Updated: April 07, 2023
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by Dmytro Sywyi
Tech Expert & Writer
861 resolved issues

Hi there, my wifes instagram got hacked

author

Hello! My name is Dmytro and I will be assisting you today. May I know your first name, please?

Customer Replay

*****

author

Nice to meet you, *****!

Customer Replay

So my wifes account got hacked and theyre very deep into it... verification codes and changed emails etc

author

Could you please provide a phone number or email associated with your Instagram account?

Customer Replay

*****

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author

Could you please specify the username?

Customer Replay

*****

author

What solutions have you already tried?

Customer Replay

pretty much everything that instagram can offer.
even the video
theyve said itll be 3-4days before they check the video

author

Are you still waiting for an answer?

Customer Replay

yea we are. only happened today

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author

What email is associated with an Instagram account?

Customer Replay

weve just got it back!
managed to locate the 8 number code

author

Take a screenshot and send it to the chat.
Thank you

Customer Replay

we just got the account back

author

Good job!

Customer Replay

what is the best way to stop this from happening again?
Thank you!! :)
whatsapp varification?

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author

Step №1: Pick a Strong Password
Step №2: Turn on Two-Factor Authentication
Two-factor authentication adds an additional layer of defense against hackers.
I can provide instructions on how to set up two-factor authentication

Customer Replay

Ive done that :)
Thank you so much fro your help!

author

You are welcome!

Customer Replay

Have a great day

author

I am so pleased to see your issue got resolved!

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