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Hi there, my wifes instagram got hacked
Hello! My name is Dmytro and I will be assisting you today. May I know your first name, please?
*****
Nice to meet you, *****!
So my wifes account got hacked and theyre very deep into it... verification codes and changed emails etc
Could you please provide a phone number or email associated with your Instagram account?
*****
Could you please specify the username?
*****
What solutions have you already tried?
pretty much everything that instagram can offer.
even the video
theyve said itll be 3-4days before they check the video
Are you still waiting for an answer?
yea we are. only happened today
What email is associated with an Instagram account?
weve just got it back!
managed to locate the 8 number code
Take a screenshot and send it to the chat.
Thank you
we just got the account back
Good job!
what is the best way to stop this from happening again?
Thank you!! :)
whatsapp varification?
Step №1: Pick a Strong Password
Step №2: Turn on Two-Factor Authentication
Two-factor authentication adds an additional layer of defense against hackers.
I can provide instructions on how to set up two-factor authentication
Ive done that :)
Thank you so much fro your help!
You are welcome!
Have a great day
I am so pleased to see your issue got resolved!
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