Updated: June 11, 2023
Was it helpful?
by Oleksandr Lazariev
Tech Expert & Writer
796 resolved issues

Have a WF7710 printer which is wonderful except that today it displays 'printer error' with 100005 at the bottom

Short summary:

Step 1: Turn off the printer

  • Locate the power button on your printer.
  • Press the power button to turn off the printer.

Step 2: Open the Automatic Document Feeder (ADF)

  • Look for the ADF, which is usually located on top of the printer.
  • Gently lift the cover of the ADF to open it fully.

Step 3: Keep the ADF opened

  • Make sure that the ADF cover remains in the open position.

Step 4: Turn on the printer

  • Locate the power button on your printer.
  • Press the power button to turn on the printer.

Step 5: Wait for the printer to load

  • Allow the printer to go through its startup process.
  • Wait until the printer finishes loading, indicating it is ready for use.

Step 6: Check for paper jams

  • Look at the rear paper feed slot of the printer.
  • Ensure there are no paper jams or obstructions in that area.

Step 7: Repeat the process if necessary

  • If the problem persists after following the above steps, repeat the entire process.
  • Turn off the printer, open the ADF, turn on the printer, and wait for it to load.

Step 8: Verify if the problem is resolved

  • Check if the printer is now functioning normally without any error messages.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Please turn off your WF7710


Customer Replay


  • Then please open Automatic Document Feeder
Customer Replay


banner 3
Top answer
  • Okay, please keep it opened
  • Please turn on your printer
  • And wait till it's loaded
Customer Replay

All done but it is showing the same message


  • Please check if there's no paper jammed in the rear paper feed slot
Customer Replay

I have checked that.

Customer Replay

Hang on. I have just repeated what you asked earlier and opened the ADF, turned off and on again and its back to normal Hooray! Thank you so much for the advice.

banner 6

Great to hear *****! ☺️
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No thank, that's fantastic. Many thanks. Bye

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Printers problem


Invalid Date
followed the steps exactly but it didn't help. disappointed.
Invalid Date
The problem is still there, any other suggestions?
Invalid Date
thanks for sorting it out, much appreciated!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info