Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Please, could you tell me which of your accounts' passwords you're talking about?
do you have my password I forgot it
What service are you referring to?
how many do I have
Please, tell me the name of the service you're talking about
i just want to see soccer gamesQuatar2022
I understand you. But I need to notice that we are Howly - an online expert question-and-answer website that connects users with verified technical experts that can assist with any tech-related issue
ok
So to be able to help you, I need to know the name of the service you're talking about
i guess is peacock premium
I got you now
Are you using the app or the website version of Peacock?
app on tv
got it
Please, for more convenience use your computer or phone to reset the password.
It shows sign in do I click there
Yes, click there please
Then select "Forgot Password?"
ok send my email now is asking for my password I forgot
Did you enter your account's email address and click Continue, correct?
yes and sends me again showing my email and asking for pasword
Please, send me a photo of the email you just got
it says sign in and on bottom don’t know my password
Click on that button, please
forgot
When you click there, it will give you the option to create a new password. That's what you need to do next
it ask for email I put it and says to check my email
Go to your most recent email and check for a link to reset the password
no , i got the one dollar charge but nothing else
Check your spam and promotions folders as well, please
I got it all resolved thank you
I'm glad it got resolved
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