Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
You can reset your password on the Sign in page. Here is the link for it - https://www.linkedin.com/uas/request-password-reset .Enter an email address or phone number you have on your account.
That is the problem, I retired from my company 8 months ago and my current email address and phone # are no longer valid.
Did you set up this LinkedIn account with your work email?
Yes and ditto with my cell phone #.
Does it also use to be your work phone number that you don't have access to no more?
Correct
To verify your identity, please follow the steps below:
How can I delete my original LinkedIn account?
Do you have access to your original LinkedIn account?
I can try
Please,try and tell ma the result.
I was able to get into my old LinkedIn account after I changed its password
Great!
To close your account:
Please, keep me posted.
I was able to close the account
So,it`s done now.
Do you have any additional questions I can help you with?
so what do I do now to obtain access to my other account?
You need to log it your other account by this link https://www.linkedin.com/uas/login.Enter the email address that's registered to your LinkedIn account and your password. Click Sign In.
But again, I don't know the password to my LinkedIn account and the email address and phone #are no longer valid
I see.
So,the only way is to verify your identity, please follow the steps below:
I just tried to submit pictures of my driver's license and I get a message that something went wrong, please try again.
Please,try again a few times. Or try to submit your id also.
This time it worked. The following message was "We’re working to restore access to your account as soon as possible. We’ll send you an email with more details in 24-48 hours."
Great! So now you have to wait 24-48 hour for email.
Thanks for your help.
Please feel free to contact us at any time. We'll be happy to help you.
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