Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
You can reset your password on the Sign in page. Here is the link for it - https://www.linkedin.com/uas/request-password-reset .Enter an email address or phone number you have on your account.
You can reset your password on the Sign in page. Here is the link for it - https://www.linkedin.com/uas/request-password-reset .Enter an email address or phone number you have on your account.
Customer Reply
That is the problem, I retired from my company 8 months ago and my current email address and phone # are no longer valid.
Did you set up this LinkedIn account with your work email?
Customer Reply
Yes and ditto with my cell phone #.
Does it also use to be your work phone number that you don't have access to no more?
Customer Reply
Correct
To verify your identity, please follow the steps below:
1 Click on Forgot Password on the Sign-in screen.
2 Enter the email ID currently associated with your account and click on Reset password.
3 In the following screen you’ll be asked to enter a verification code sent to your email.
4 Since you don’t have access to this email account, click on Can’t access this email?
5 Enter the new email address you want associated with your account.
6 Next, we'll ask you to verify your identity by providing an image of a valid passport or government ID. After you submit the image, we'll process your information and be in contact to assist you further.
I do have a second LinkedIn account with the correct personal email. When I downloaded the pictures of my driver's license, it would not accept it because of my other, very old LinkedIn account.
1 Click on Forgot Password on the Sign-in screen.
2 Enter the email ID currently associated with your account and click on Reset password.
3 In the following screen you’ll be asked to enter a verification code sent to your email.
4 Since you don’t have access to this email account, click on Can’t access this email?
5 Enter the new email address you want associated with your account.
6 Next, we'll ask you to verify your identity by providing an image of a valid passport or government ID. After you submit the image, we'll process your information and be in contact to assist you further.
I do have a second LinkedIn account with the correct personal email. When I downloaded the pictures of my driver's license, it would not accept it because of my other, very old LinkedIn account.
Customer Reply
How can I delete my original LinkedIn account?
Do you have access to your original LinkedIn account?
Customer Reply
I can try
Please,try and tell ma the result.
Customer Reply
I was able to get into my old LinkedIn account after I changed its password
Great!
To close your account:
1.Tap your profile picture > Settings > Account preferences.
2.Tap Close account under Account management.
3.Tap Continue to proceed with closing your account.
4.Tap the reason for closing your account and tap Next.
5.Enter your account password and tap Done.
Please, keep me posted.
To close your account:
1.Tap your profile picture > Settings > Account preferences.
2.Tap Close account under Account management.
3.Tap Continue to proceed with closing your account.
4.Tap the reason for closing your account and tap Next.
5.Enter your account password and tap Done.
Please, keep me posted.
Customer Reply
I was able to close the account
So,it`s done now.
Do you have any additional questions I can help you with?
Do you have any additional questions I can help you with?
Customer Reply
so what do I do now to obtain access to my other account?
You need to log it your other account by this link https://www.linkedin.com/uas/login.Enter the email address that's registered to your LinkedIn account and your password. Click Sign In.
Customer Reply
But again, I don't know the password to my LinkedIn account and the email address and phone #are no longer valid
I see.
So,the only way is to verify your identity, please follow the steps below:
1 Click on Forgot Password on the Sign-in screen.
2 Enter the email ID currently associated with your account and click on Reset password.
3 In the following screen you’ll be asked to enter a verification code sent to your email.
4 Since you don’t have access to this email account, click on Can’t access this email?
5 Enter the new email address you want associated with your account.
6 Next, we'll ask you to verify your identity by providing an image of a valid passport or government ID. After you submit the image, we'll process your information and be in contact to assist you further.
So,the only way is to verify your identity, please follow the steps below:
1 Click on Forgot Password on the Sign-in screen.
2 Enter the email ID currently associated with your account and click on Reset password.
3 In the following screen you’ll be asked to enter a verification code sent to your email.
4 Since you don’t have access to this email account, click on Can’t access this email?
5 Enter the new email address you want associated with your account.
6 Next, we'll ask you to verify your identity by providing an image of a valid passport or government ID. After you submit the image, we'll process your information and be in contact to assist you further.
Customer Reply
I just tried to submit pictures of my driver's license and I get a message that something went wrong, please try again.
Please,try again a few times. Or try to submit your id also.
Customer Reply
This time it worked. The following message was "We’re working to restore access to your account as soon as possible. We’ll send you an email with more details in 24-48 hours."
Great! So now you have to wait 24-48 hour for email.
Customer Reply
Thanks for your help.
Please feel free to contact us at any time. We'll be happy to help you.
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