Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Nice to meet you, *****!
Can you please explain the issue in detail?
okay I cannot open start icon seems to be locked
Can you tell me what device did you use?
Noted, tank you!
I would go to recovery but I cannot open start button to get to recovery
Did you try to reload your desktop?
what do you mean?
Did you try to turn it off and turn it on again?
Noted, thank you.
Press Ctrl + Shift + Esc to open Task Manager. You may need to select More details at the bottom of the window to see everything. Select the Processes tab. Scroll down to Windows Explorer, select it, then select Restart.
works start is open
Is there anything else I can do for you today?
No I do appreciate it
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