Hello, thank you for using Howly.
Do you need help with pairing your Roku remote to your TV?
yes
Can you please specify both the brand and the model of your TV?
vizio model #d65u-d2
Ok, do you have the Roku streaming device?
the old roku remote quit working
Got it
Do you see a pairing button at the back side of the remote?
yes
Use the following steps to put your voice remote in pairing mode during setup:
ok
it is working thank you
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
no thank you sir
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
u as well
Glad to help
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