Updated: March 23, 2023
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by Anton Hrytsaienko
Tech Expert & Writer
619 resolved issues
Verified Expert in:
Tablets, Apps, Windows issues

Cannot get my new roku remote to work with tv

It is the new roku remote with headphones & lost remote finder

Hello, thank you for using Howly.
Do you need help with pairing your Roku remote to your TV?


Customer Replay


Can you please specify both the brand and the model of your TV?

Customer Replay

vizio model #d65u-d2

Ok, do you have the Roku streaming device?

Customer Replay

the old roku remote quit working

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Got it
Do you see a pairing button at the back side of the remote?

Customer Replay


Use the following steps to put your voice remote in pairing mode during setup:

  • Press and hold the pairing button on the back of your remote
  • Release the pairing button when the status light begins to flash
Customer Replay

it is working thank you

I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?

Customer Replay

no thank you sir

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Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

Customer Replay

u as well

Glad to help

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