Updated: April 05, 2023
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by Hanna Finley
Tech Expert & Writer
558 resolved issues

Can not get apple bpp

Can’t get Apple Books yo accept payment

Hello, thank you for using our service, my name is Hanna. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
What exact problem do you have with this app?

Customer Replay

Go to pay for book and can’t get ap to accept payment

Have you already opened the app?

Customer Replay

I HAVE chosen a book and when I go to pay nothing. What ap are speaking of

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Do you have any card linked to your account?

Customer Replay


What happens when you tap on the price tag?

Customer Replay

It goes to confirm purchase and nothing happens. Also says click twice to purchase and nothing happens

What is your phone's model?

Customer Replay

It’s a new iPad . Something 1000 or1100


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Do you have the button on it?

Customer Replay

What button. Sorry I don’t know any of this

Do you have the circle button at the bottom of your iPad?

Customer Replay

No, did on old one

You don't have any button at the bottom of it on your iPad, right?

Customer Replay


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Do you have the Face ID on your iPad?

Customer Replay


You need to use it to make the purchase
Just double tap on your turn on/off button

Customer Replay

Thanks. Got it

Glad to help you :)
Is there anything else I can do for you today?

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