Will not let me in on my hulu account

Short summary:

Check if there are any error messages appearing on the screen when you try to sign in to your Hulu account.
If you encounter a message that says "only in United States" .
Check if you are using any VPN services on your phone. If you are, turn off the VPN service.
Try accessing Hulu again.

Henry Miller

Hello, thank you for using Howly.
What happens when you are trying to sign in to Hulu? Are there any error messages appearing on the screen?

Customer Replay

reset password and message comes up saying only in UNited States

Henry Miller

I see, and are you trying to access your account through a phone or computer?

Customer Replay

phone trying to log in

Henry Miller

Okay, and are you currently using your phone?

Customer Replay

Yes

Henry Miller

Can you please try to take a screenshot of what the error looks like for me to have a better idea of the situation please?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Customer Replay

Visitor uploaded: image.png
Type: image/png
Size: 273183

Top answer

Henry Miller

Can you please tell me if you are using any VPN services on your phone at all?

Customer Replay

ok
not sure let me look

Henry Miller

Kindly double-check and let me know

Customer Replay

It was on turned off