Updated: April 03, 2023
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by Anna Chernetska
Tech Expert & Writer
712 resolved issues
Verified Expert in:
Smartphones, Tablets, Apps, 4G/5G issues

Why isn't my sim card working in my phone

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Could you please specify the name of the service you are referring to?

Customer Replay

Qlink wireless

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Got it!
Did you transfer the SIM card from your old phone to your new phone recently?

Customer Replay

No I just got the sim card in the mail and put it in my old phone

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Got it!
Have you reset your network settings? For Android, go to Settings & tap Reset or Network Settings. Tap Network Reset and follow the prompts.

Customer Replay

I have not I will try that

Sounds good!
Please let me know if it worked.

Customer Replay

It worked thank you

Great!
We are glad that you have resolved your issue using Howly!

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