Updated: April 03, 2023
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by Anna Chernetska
Tech Expert & Writer
712 resolved issues
Verified Expert in:
Smartphones, Tablets, Apps, 4G/5G issues

Why isn't my sim card working in my phone

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Could you please specify the name of the service you are referring to?

Customer Replay

Qlink wireless


Got it!
Did you transfer the SIM card from your old phone to your new phone recently?

Customer Replay

No I just got the sim card in the mail and put it in my old phone

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Got it!
Have you reset your network settings? For Android, go to Settings & tap Reset or Network Settings. Tap Network Reset and follow the prompts.

Customer Replay

I have not I will try that

Sounds good!
Please let me know if it worked.

Customer Replay

It worked thank you

We are glad that you have resolved your issue using Howly!

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