Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you please specify the name of the service you are referring to?
Qlink wireless
Got it!
Did you transfer the SIM card from your old phone to your new phone recently?
No I just got the sim card in the mail and put it in my old phone
Got it!
Have you reset your network settings? For Android, go to Settings & tap Reset or Network Settings. Tap Network Reset and follow the prompts.
I have not I will try that
Sounds good!
Please let me know if it worked.
It worked thank you
Great!
We are glad that you have resolved your issue using Howly!
14 verified experts are online now
What about starting a discussion? Be the first to share your thoughts!