Updated: April 01, 2023
Was it helpful?
by Bridget Stivenson
Tech Expert & Writer
419 resolved issues
Verified Expert in:
Computers, Laptops issues, Apple Mac

When visiting certain sites (in this case a link from FaceBook) does a warning alert supposidly from Microsoft

come up and direct the user to contact a 1-888 number? Instructing that you do not ignore it or shut your computer off. Thinking it was an attempt to fraudulently access critical information from my computer I shut my computer off. I'm asking because in the last 48 hours since I received that warning I have had 3 fraudulant charges on my credit and debit cards. Could this be the reason? Is the warning legitimate and sent from Microsoft or is it a phishing or smishing attempt?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Who sent you the link on Facebook?

Customer Replay

Can't remember. it was one of those product ads. I don't usually open them, I can't remember why I opened this one. I wasn't paying much attention. I certainly wasn't going to call the number given on the pop up warning.

Okay, so this is definitely a scamming technique.
Have you already dealt with banking issues, so you don't have any unnecessary charges?

Customer Replay

Yes I am in the process of cancelling all my credit cards and having them re issued.

banner 3

Okay, got it. Thank you for spreading awareness about the problem.
Have you reported the scammer's profile or advertisement?

Customer Replay

Like I said I didn't think to take all the details. Thid was the second time this has happened. It happened months ago and I did the same thing just shut my computer off. If it happens again I will will make note of as many details as I can. I hope it doesn't I will be more careful in future.The pop alert will not allow you to go back or escape the only thing you can do is shut down your computer to get rid of it.

Thank you for clarifying!
Be careful with suspicious links.

Customer Replay

I always a and try to verify it with trusted sources or just delete or ignore them. Thank you for your help.

Do you have any additional questions I can help you with?

Customer Replay

No. Thank you and have a good day.

banner 6

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Website problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info