Created: December 2, 2022

When visiting certain sites (in this case a link from FaceBook) does a warning alert supposidly from Microsoft

come up and direct the user to contact a 1-888 number? Instructing that you do not ignore it or shut your computer off. Thinking it was an attempt to fraudulently access critical information from my computer I shut my computer off. I'm asking because in the last 48 hours since I received that warning I have had 3 fraudulant charges on my credit and debit cards. Could this be the reason? Is the warning legitimate and sent from Microsoft or is it a phishing or smishing attempt?
Last Edit: January 6, 2023
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Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Nice to meet you, *****!
Who sent you the link on Facebook?
Customer Reply
Can't remember. it was one of those product ads. I don't usually open them, I can't remember why I opened this one. I wasn't paying much attention. I certainly wasn't going to call the number given on the pop up warning.
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Okay, so this is definitely a scamming technique.
Have you already dealt with banking issues, so you don't have any unnecessary charges?
Customer Reply
Yes I am in the process of cancelling all my credit cards and having them re issued.
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Okay, got it. Thank you for spreading awareness about the problem.
Have you reported the scammer's profile or advertisement?
Customer Reply
Like I said I didn't think to take all the details. Thid was the second time this has happened. It happened months ago and I did the same thing just shut my computer off. If it happens again I will will make note of as many details as I can. I hope it doesn't I will be more careful in future.The pop alert will not allow you to go back or escape the only thing you can do is shut down your computer to get rid of it.
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Thank you for clarifying!
Be careful with suspicious links.
Customer Reply
I always a and try to verify it with trusted sources or just delete or ignore them. Thank you for your help.
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Do you have any additional questions I can help you with?
Customer Reply
No. Thank you and have a good day.
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

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