Updated: March 10, 2023
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by Mykola Diakun
Tech Expert & Writer
689 resolved issues

When there is a movie playing ,this voice is repeating what’s on the screen

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Does it happen every time you watch movies on every channel?

Customer Replay

no just the Roku


It seems like a voice repeat was activated on your Roku.
Please follow the instructions to turn the voice repeat off:

  1. Go to the Home menu
  2. Scroll down to Settings
  3. Select Accessibility > Screen reader.
  4. Choose the “Off” setting.
Customer Replay

I tried this and the voice is still there

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I see
Then please try another option:
To make your Roku stop talking, you should quickly hit the “*” button on your remote four times

Customer Replay

Are you talking about Roku or San sung settings

Roku settings

Customer Replay

Didn’t work

Are you sure you clicked * button fast four times?

Customer Replay

Yes,the star button right?

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This one:


Customer Replay

Yes that’s the one I did

Okay, we can try another way to turn that option off. Don't worry, I will instruct you.
A second way of disabling the screen reader is by digging into Roku’s Accessibility menu.
From the Home menu, scroll down to Settings, then select Accessibility > Screen reader. Choose the “Off” setting and get ready for some peace and quiet.
Here is another photo for you:


Customer Replay

I believe I got it. Thank you for your help and patience

I am so pleased to see your issue got resolved!

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