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We seem to have managed to get two accounts
Hello, thank you for using our service, my name is Hanna. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you please tell me, what service you are referring to?
Amazon Prime accounts
Got it
You want to cancel Amazon Prime on one of your accounts, right?
yes
Got it
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear? I'll be happy to clarify them to you!
- Go to Your Amazon Prime Membership --- https://www.amazon.co.uk/gp/subs/primeclub/account/homepage.html and login if prompt.
- Select Manage, select Update, Cancel and More, and then follow the on-screen instructions.
Is everything clear with the provided instruction?
Yes thanks, membership to one account now cancelled (I hope)
Great,*****!
Is there anything else I can do for you today?
No thanks, thanks for your help.
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
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