Updated: April 13, 2023
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by Hanna Finley
Tech Expert & Writer
558 resolved issues

We seem to have managed to get two accounts

One in my name and one in my wife's name and have been paying for both accounts.

Hello, thank you for using our service, my name is Hanna. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Could you please tell me, what service you are referring to?

Customer Replay

Amazon Prime accounts


Got it
You want to cancel Amazon Prime on one of your accounts, right?

Customer Replay


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Got it
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear? I'll be happy to clarify them to you!

  1. Go to Your Amazon Prime Membership --- https://www.amazon.co.uk/gp/subs/primeclub/account/homepage.html and login if prompt.
  2. Select Manage, select Update, Cancel and More, and then follow the on-screen instructions.
    Is everything clear with the provided instruction?
Customer Replay

Yes thanks, membership to one account now cancelled (I hope)

Is there anything else I can do for you today?

Customer Replay

No thanks, thanks for your help.

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

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