Updated: April 06, 2023
Was it helpful?
by Alex Sherwin
Tech Expert & Writer
511 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets

Trying to download a book on Kindle and it won’t let me.

Hello, thank you for using Howly.
May I ask you to provide me with a photo of the error messages you received on Kindle, please?


Customer Replay

Tried to download a book on my Kindle, and message said Kindle store is unavailable.

Got you
Have you tried any troubleshooting by yourself before contacting us?

Customer Replay

No, I'm 77 and don't do technical things very good

Understood you
Please, try the following steps to restart your Kindle:

  1. Press and hold the power button until either a power dialog box appears or the screen goes blank.
  2. Continue holding the power button for 40 seconds, then release.
    After a few seconds, the charge indicator light turns back on and the device reboots.
Customer Replay

The book down loaded and I can start reading. TY!!

banner 3

I was glad to help! Do you have any additional tech-related questions?

Customer Replay


Thank you for chatting with us today, *****!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your E Ink problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info