
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Customer Reply
Nice to meet you too

Just to double-check, do you have some issues with your mail? Did you forget your email login details?
Customer Reply
I forgot my password. For some reason my phone is telling me to login for some update. I just need a new password I guess. Could you text it to my phone, I know how to use that.

what email service are you using?
Customer Reply
I have an iPhone with Telus. And I have this iCloud email.



Okay, got it.
1) Go to your telus.net Webmail
2) Select Forgot? and follow the step-by-step instructions
3) Enter your TELUS email address
4) If you previously setup a recovery email method, a password reset link will be sent to you. Follow the step-by-step instructions
5) If you previously setup a recovery mobile phone number, a passcode will be sent to your phone. Follow the step-by-step instructions
6) Create a new password
And for your Icloud: Tap Passwords & Security > Reset Apple ID password > Get Started. Tap "A different Apple ID." Enter your Apple ID and follow the onscreen instructions to reset your password.
1) Go to your telus.net Webmail
2) Select Forgot? and follow the step-by-step instructions
3) Enter your TELUS email address
4) If you previously setup a recovery email method, a password reset link will be sent to you. Follow the step-by-step instructions
5) If you previously setup a recovery mobile phone number, a passcode will be sent to your phone. Follow the step-by-step instructions
6) Create a new password
And for your Icloud: Tap Passwords & Security > Reset Apple ID password > Get Started. Tap "A different Apple ID." Enter your Apple ID and follow the onscreen instructions to reset your password.
Customer Reply
Thank you.

Do you have any additional questions I can help you with?
Customer Reply
I think that’s good for now.

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime, *****.
We are available 24/7, you can refer your questions anytime, *****.
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