Created: December 7, 2022

That’s great for most people, I don’t use email.

The reason I have to solve this is because my phone is demanding I login and update.
Last Edit: January 6, 2023
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Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Nice to meet you, *****!
Customer Reply
Nice to meet you too
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Just to double-check, do you have some issues with your mail? Did you forget your email login details?
Customer Reply
I forgot my password. For some reason my phone is telling me to login for some update. I just need a new password I guess. Could you text it to my phone, I know how to use that.
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
what email service are you using?
Customer Reply
I have an iPhone with Telus. And I have this iCloud email.
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Okay, got it.
1) Go to your telus.net Webmail
2) Select Forgot? and follow the step-by-step instructions
3) Enter your TELUS email address
4) If you previously setup a recovery email method, a password reset link will be sent to you. Follow the step-by-step instructions
5) If you previously setup a recovery mobile phone number, a passcode will be sent to your phone. Follow the step-by-step instructions
6) Create a new password
And for your Icloud: Tap Passwords & Security > Reset Apple ID password > Get Started. Tap "A different Apple ID." Enter your Apple ID and follow the onscreen instructions to reset your password.
Customer Reply
Thank you.
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Do you have any additional questions I can help you with?
Customer Reply
I think that’s good for now.
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime, *****.

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