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Does your Samsung TV stuck and not reacting to a remote control at all?
Yes
In this case we need to remove the TV power cable from an outlet for 1 minute
Can you do that?
yes
Please do, remove the power cable for 1 minute then try turning TV back on using remote
No signal source button does not work.
Do you use any streaming device with this TV like Roku or Amazon Fire?
No
Could you please install the fresh batteries into the remote
I did
Try pressing the Source button repeatedly, with a little force
Can you see any input menu after that?
Yes
Please choose another HDMI port
Do you watch cable TV, if yes do you have cable box?
Yes
Try switching to HDMI1 or HDMI2 please
Working on it
Tv is fixed. Thank you
I was glad to help!
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