”program encountered a problem” on ipad

Hello! Thank you for choosing our service. May I know your first name, please?

Nice to meet you, *****!
How can I help you?

Can you tell me which application is causing the error?

Thank you
Give me a few minutes, please!
Have you tried any methods to resolve the error?

On which device does the problem occur?

Thank you
What model is your iPad?

Open Settings, tap General, then tap About. Look for the model number in the top section.

*****, have you tried deleting the app from your Ipad, restarting it, and then downloading it back again?

Got it!
Please try it and let me know if it worked.

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