No power to roku device
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
First, make sure that your power cable is connected properly and plugged in.
If it still won't turn on, remove the power cable for five seconds, and then plug it back in.
If that fails then you will have to reset your Roku device using the reset button.
I've done all of this
Got it
It worked last night and this morning it quit
Can you please specify the model of your Roku device?
Express 4k
Thanks
It is not turning on with the TV, right?
Correct
If you are powering your Rokus by plugging them into the USB ports on your tvs, plug them directly into house power using the USB adapter that came with it.
We are
Nothing was moved or changed...ot just stopped working
Let's use Recovery Mode
Ok...how
Recovery Mode is a feature supported on some models that allows you to clear all data and software from your Roku TV and reinstall the operating system. When your Roku TV is in Recovery Mode, you have the option to reinstall the operating system from Roku servers over the internet, or a USB flash drive should your Roku TV not be connected to the internet.
Be aware, Recovery Mode is the most invasive reset method and should only be attempted when all other methods fail.
Ok
Follow the instructions below, please:
1. Locate the pinhole Reset button on the back of your TV, near the antenna, HDMI, and audio connections.
2. Using a straightened paperclip Let me know when you are done.
Ok
Thank you...I just wasn't holding the button long enough
Get answers until you're satisfied
14 verified experts are online now
No comments yet...
What about starting a discussion? Be the first to share your thoughts!
