Updated: March 15, 2023
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by Mykola Diakun
Tech Expert & Writer
689 resolved issues

No power to roku device

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
First, make sure that your power cable is connected properly and plugged in.
If it still won't turn on, remove the power cable for five seconds, and then plug it back in.
If that fails then you will have to reset your Roku device using the reset button.

Customer Replay

I've done all of this

Customer Replay

It worked last night and this morning it quit

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Can you please specify the model of your Roku device?

Customer Replay

Express 4k


It is not turning on with the TV, right?

Customer Replay


If you are powering your Rokus by plugging them into the USB ports on your tvs, plug them directly into house power using the USB adapter that came with it.

Customer Replay

We are
Nothing was moved or changed...ot just stopped working

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Let's use Recovery Mode

Customer Replay


Recovery Mode is a feature supported on some models that allows you to clear all data and software from your Roku TV and reinstall the operating system. When your Roku TV is in Recovery Mode, you have the option to reinstall the operating system from Roku servers over the internet, or a USB flash drive should your Roku TV not be connected to the internet.
Be aware, Recovery Mode is the most invasive reset method and should only be attempted when all other methods fail.

Customer Replay


Follow the instructions below, please:
1. Locate the pinhole Reset button on the back of your TV, near the antenna, HDMI, and audio connections.
2. Using a straightened paperclip Let me know when you are done.

Customer Replay


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Customer Replay

Thank you...I just wasn't holding the button long enough

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