- Apps
- Type
- Issue
- Name
- Most popular
- Computers
- Electronics & Household
- Type
- Brand
- Series
- Issue
- Gadgets
- Type
- Brand
- Series
- Issue
- Networks
- Type
- Brand
- Issue
- Most popular
- Smartphones
- Brand
- Series
- Issue
- Most popular
- Can I fix a cracked phone screen with toothpaste?
- Google temporary hold. What should I do if I encounter a temporary hold?
- How to fix the red eye on iPhone
- How to Charge a Phone With a Broken Charger Port?
- How to change a phone number on Samsung account
- How to fix water damaged iPhone
- Protect Your Android Phone from Hackers
- Tablets
- Brand
- Series
- Issue
- Most popular
- Wellness & Beauty
- Finance
My Samsung S10 suddenly lost the bright backlighting
Hello, thank you for using Howly.
What troubleshooting have you done to your Samsung S10 so far?
Turned it off. Rebooted
Could you clarify when the issue appeared? Was it working okay before?
I have used it all day. 30 minutes ago I picked it up and the lighting was terrible
I see. Could you check the level of charge at the moment? Sometimes, when the device is low on battery, you will see the brightness dimmed
90%
Noted.
Let's check the phone settings first
- Open Settings
- choose Display
- Tap the slider next to Adaptive brightness and switch it to the off position.
I can't read the words in settings. any idea what number in the list DISPLAY might be?
It should be 4th on the list, *****
got it
Good. Adaptive brightness should be the first option with the Slider, do you see it?
says dark mode setting
Most likely, the Dark mode means the dark background, not brightness
Could you check again? You should see Adaptive brightness when you click on that Display option from Settings menu
I can't read anything. it looks like 2 boxes at the top of the list
Check the first one, is it enabled?
one is white ... light?
looks like a blue button under the word LIGHT
Could it be Blue light filter option? Please check it
I am checking the Display options together with you, this is the only option with the work Light in Display menu
next to the white box is a black box, if I click the black box it shifts to the center and I THINK the words displayed under it changes
but the brightness does not change, right?
unfortunately you are correct
I see. Let's try it again then
Open settings
done
Good. The first thing in that menu is the Brightness slider, it looks like a line. Try to click at the end of that line to be sure the Brightness is set to it's highest value
You are a genius!!!! it was totally to the right
I see now. So did it help?
Yes! But I would like to know how this happened since I wasn't in Settings at all today
- Actually, if the issue was just this setting (the brightness line that was changed), you could accidentally move it without accessing Settings.
- This setting is also available from the drop-down menu on your screen, the one you pull down from the top of the screen to enable Wifi, etc.
Maybe you accidentally changed it or something like that
Do you have any additional questions I can help you with?
Thank you! That's all for today
Got you!
Thank you for choosing our service!
No comments yet...
What about starting a discussion? Be the first to share your thoughts!
