Updated: June 06, 2023
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by Anton Hrytsaienko
Tech Expert & Writer
619 resolved issues
Verified Expert in:
Tablets, Apps, Windows issues

My Roku TV suddenly has no sound, it's always worked fine

Short summary:

  1. Unplug the power cord from your Roku Philips TV.
  2. Wait for 60 seconds.
  3. While it's unplugged, press and hold the TV's power button for 30 seconds.
  4. Plug the power cord back in.
  5. Turn on the TV and check if the sound is restored.

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Customer Replay

I have a Roku Philips TV! I only get internet where I live so it's perfect! All I do is turn it off and on! It only has 1 plug into the wall and that's it! What more should I do! It was working fine at 10:30 when I left for work and now it's 11:17 and I have no sound


Top answer

Let’s try to soft reset your TV. To do this please unplug your TV from the wall and wait 60 seconds. While unplugged, press and hold the power button on the TV for 30 seconds. After the minute is up, plug your TV back in.

Customer Replay

That worked! Sorry that took so long but getting to the plug is hard! Thank you so much for your help! Have a great night

Thank you for choosing our service! Should you have any questions or requests, do not hesitate to get in touch with us again. We’re more than happy to offer additional support whenever needed.
Have a great one!

Customer Replay

Thank you, you were great

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Thank you so much!

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