My Roku TV suddenly has no sound, it's always worked fine

Short summary:

Unplug the power cord from your Roku Philips TV.
Wait for 60 seconds.
While it's unplugged, press and hold the TV's power button for 30 seconds.
Plug the power cord back in.
Turn on the TV and check if the sound is restored.

Anton Hrytsaienko

Hello, thank you for using Howly.
Let me ask you what troubleshooting have you done so far?

Customer Replay

I have a Roku Philips TV! I only get internet where I live so it's perfect! All I do is turn it off and on! It only has 1 plug into the wall and that's it! What more should I do! It was working fine at 10:30 when I left for work and now it's 11:17 and I have no sound

Top answer

Anton Hrytsaienko

Let’s try to soft reset your TV. To do this please unplug your TV from the wall and wait 60 seconds. While unplugged, press and hold the power button on the TV for 30 seconds. After the minute is up, plug your TV back in.

Customer Replay

Ok
That worked! Sorry that took so long but getting to the plug is hard! Thank you so much for your help! Have a great night

Anton Hrytsaienko

Thank you for choosing our service! Should you have any questions or requests, do not hesitate to get in touch with us again. We’re more than happy to offer additional support whenever needed.
Have a great one!

Customer Replay

Thank you, you were great